Frequently asked questions for email

Address Books

1. How do I create an address group in Squirrelmail?
2. How do I remove someone from an address group in Squirrelmail?
3. How do I create an address group in IMP?

Mail Accounts

1. How do I change my password?
2. I forgot my password, what do I do?
3. How can I delete my account?
4. How do I change my username?
5. How do I create an alias?
6. How can I turn on spam filtering?
7. How do I block an email address?
8. How do I automatically allow email to pass through my spam filter?

Receiving Mail

1. What is IMAP?
2. What is POP?
3. Why can't I see my folders?
4. How do I download my email?
5. How can I forward my riseup email to another account?
6. Why is email to me being blocked as "Spam"?

Sending Mail

1. What is SMTP?
2. Why should I use riseup.net's outgoing mail server?
3. How do I configure SMTP?
4. Why do you only allow secure & authenticated SMTP?
5. How many messages can I send?
6. Why is "Relay Access Denied?"
7. Why can I only send mail to riseup.net users?
8. Why is my ISP blocking my outgoing mail?
9. When I try to send I get a SMTP error saying the server cannot be contacted, am I doomed?

Quota

1. Why isn't my quota updated?
2. How do I increase my quota?
3. Where is my quota going?