RiseupVPN Troubleshooting and Support

Troubleshooting

• Android
• Mac
• Windows
• Linux

Request help

To fill out a support ticket for RiseupVPN, please visit support.riseup.net. If you found a bug, please fill out a bug report instead of a support ticket (see below).

Please make sure to include the following information:

• What operating system you are using.
• What version of RiseupVPN you have installed.
  • For desktop, this can be found under Shield menu > About…
  • For Android, this can be found under Side menu > About…

Report a bug

• Android
• Mac
• Windows
• Linux

Contact channels

You can join the RiseupVPN and bitmask tester mailing list. There you can ask questions and be part of a community conversation around the development versions of our beloved VPN client.

There is also an irc channel for more instant conversations: #leap @ irc.libera.chat